Stagecoach Manchester and Wigan

[motormayhem1]

RE: Stagecoach Manchester and Wigan

(25/11/2015 23:15)Mayneway Wrote:  After witnessing some kind of undercover sting tonight involving Stagecoach officials a driver seemed to have been caught fiddling. Purely out of interest what's the normal procedure in these circumstances? Do the police normally get involved or is it kept 'internal'.

It was quite a sinister 15 or so minutes but good to see drivers actually being checked on rather than the passengers! Are these random or normally after a tip off/complaint.

Sometimes its random and sometimes its due to complaints but when it happens :
1- the driver is took off the road with an immediate effect and took back the depot and is watched while paying in.
2-sometimes maybe asked to finish the journey with an inspector on board before being took back.
3-suspended with immediate effect by depot manager once they have paid in while its investigated.
4-once investigated the driver is took in for disciplinary action whether it be formally or informally to listen to the drivers side of the story before deciding whether it gets took to next stage of disciplinary .
5-depending on how many passengers are on without tickets would depend on what action is taken whether it be verbal warning , written warning , final written warning or contract terminated.
6-then you have the appeal process if you think the decision was wrong or too harsh to either get the decision reduced or keep your job and have 3 appeals .
7.appeals process...1- with a general manager 2- with another manager from another depot 3-head office with the area manager/director.