Stagecoach Manchester and Wigan

[ace]

RE: Stagecoach Manchester

(13/06/2012 15:14)MPTE1955 Wrote:  

(13/06/2012 15:00)CX54 DKD Wrote:  I don't agree with the sentiment of, just because you're a regular user, you should have the correct change. Don't get me wrong, I try to have the correct change but if the worst comes to the worst, I've got a £5 note for a £2 something fare. I'm not doing it to spite anyone's nose or try and get myself change, it's just all I have and I think that's applicable for other people. Equally, I often tender a note a couple of pounds higher than the value of my weekly and again, it's not to spite anyone's nose but on a Sunday night when I go to the cash machine, I can't get change out! Of course I realise that there are some passengers that take the p*ss and I think getting on with a note higher than £5 for a single fare is verging upon ridiculous and with a £20 is just stupid. In those cases, I would like to see company's beginning to authorise the issuing of change tickets rather than running the driver out of float; giving that kind of change is going to inconvenience most driver's, particularly those on a low float, so to do the same to said passengers seems fair.

Fair Point.

Yes I agree and it was exactly the same for me on Monday morning. I wish cash machines would give change but they don't and that's an unavoidable fact of life. A mega-rider is many people's first purchase of the week so many people don't have change through no fault of their own.
A no change given policy would be completely unworkable. What that would do is alienate passengers, and even if everyone DID have the correct change, you're then back to the situation where a driver becomes overloaded with change and has to stop off at the depot to get an extra change bag. So maybe change receipts are the only satisfactory answer. Perhaps they could be made so they can be used as payment either in full or in part for future journeys.